Service Feedback

The best part of the Referral Mastermind Group Launch event was the clarification of the process and what it would mean for my business. A method to generate more business of the ideal profile, without having to spend money on conventional marketing. Referrals are always the best kind of new business, so to be able to save money on all the usual promotional methods whilst improving the client profile and therefore the bottom line, is particularly interesting.

I think that it was a very good venue. I liked the accessibility which was very good. I liked the range of the people in the room. There was a good atmosphere about the meeting among the delegates. It as a training event so I wanted the training around the selling and the positioning of the products that were being shown, and I left with clarity around the offering. I would recommend similar events to anyone who is wanting to work with businesses, and help them uncover problems and opportunities.

There was so much packed into the day. What I liked about it was the range of tools that have been brought together for the accountancy profession. I've got the years of experience working with accountancy practices so I was looking to see what the basic proposition might be. I'm always interested in an opportunity. There are a couple of outstanding tools that could be extremely useful and that I'm interested in perusing further. I was very happy with what was presented and the follow up has been very good so I'm not at all disappointed.

I personally liked the experience of the different pieces of software; just finding out about them in more depth, as I'd been told about them but didn't have a really good understanding of what they did and what they were aimed at. It was also an opportunity to meet other people who are working to the same objectives. I came away with some good contacts. It was good to actually talk to other people and get networking at lunch time. I also gained a better understanding of the three softwares and what they could do.

I liked the numbers that were in the room i.e. it wasn't a huge gathering, it was a room in which there was an opportunity to have a conversation with lots of different people, but also for that conversation to be a discussion at times, with a number of people, which wouldn't have worked if it was a larger crowd.

There were lots of interesting and quite dynamic presentations. the thing that particularly stood out for me was the opportunities around the Virtual Finance Director. I went for a whole range of things, but mainly to find out more about Virtual Finance Director and Risk Dashboard I came away with a whole range of opportunities in terms of business advisory.

It was well organised. It was a great day, well worth attending I took lots away from the event. I think I came across four business systems that will help my business a great deal, but the main thing is it will help my business as it's helping other people's businesses be better which is a win win situation all around; it will create more business for the providers and for the clients it will help.

The presentations were good and I also think, from a personal perspective, the people in the room were of interest to me from a business relationships standpoint. I wanted to meet some new connections and learn a bit more, and I certainly achieved that.

I came at it from a slightly different perspective to most of the attendees who were mainly business advisers, whereas we're a potential partner; it was an education for us really to see what the business model is, and what the potential is. It looked very interesting. I think the Virtual Financial Director and the Risk Dashboard looked very good. It was interesting to see both of those. I think there was some potential opportunity for us to work with Business Mastermind Groups in the future.

It was a very professional 'can do' environment and I enjoyed that. That's the best way to sum it up. It was very positive with people who had the answers to any question you may have.

I only attended the second half of the workshop. I'm not a business coach looking to promote it but I am involved in looking at video testimonials and will be recommending the service to people who I think would find synergy. I did say to Steve that the whole idea was very refined . I can tell it's been developed over a period of time as that shows in how it's put across and how it joins together. I was very impressed with the underlying explanation/description.

The workshop was interactive. It was full of information which was useful so I gained some learning from it. I thought the other workshop attendees were relevant and contributed well. The presentation was good.

It was good seeing everyone together. It was good to learn more about the mastermind group format. It was good that it was a complimentary event and there was no charge, that was nice. It was a useful afternoon. It was good for me as it was only an hours drive. It went through the presentation for the mastermind group and increased my depth of knowledge

A very good review of the Mastermind Group and how that can speed the process up

Everyone was welcoming and nice and all the delegates round the table were positive, which made the atmosphere great.The lunch and refreshments were good and the location was convenient.

A very professional, systematic, structured approach. Focused on real businesses in the real world. I Would highly recommend attendance for any Director wanting to improve any aspect of their business. We all learn something every day but this was a real Education!

I attended the workshop in order to gain a greater understanding of the benefits of The Business Improvement Programme, which I achieved. We discussed how to use the really good feedback resulting from the Client Satisfaction Interviews, to help with up-selling, cross-selling and client retention, as well as SEO. There was a lot of great information.

A most useful and very informative approach which provides a detailed appreciation and highly practical application of the business development opportunities arising from client feedback and online reputation-based marketing activities. It will be an eye-opener to many who may not have realised both the fundamental importance and commercial benefits that become apparent. It includes practical advice on implementation and monitoring plus case studies based on real, sector-specific experience. Client feedback tools, an independent client satisfaction survey service and client care improvement programme are also introduced.

My objective for the day was to get a clear understanding of the entire process and that was achieved.

It was all very good. I had limited knowledge and came with the objective of understanding the whole process, which was achieved. The facilities at the venue were also very good.