Service Feedback

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It was good seeing everyone together. It was good to learn more about the mastermind group format. It was good that it was a complimentary event and there was no charge, that was nice. It was a useful afternoon. It was good for me as it was only an hours drive. It went through the presentation for the mastermind group and increased my depth of knowledge
Name:David Carter
Date:18/05/2017
5.05
Service(s) Provided: , , ,
 
A very good review of the Mastermind Group and how that can speed the process up
Name:Alan Fisher
Date:25/04/2017
5.05
Service(s) Provided: , ,
 
Everyone was welcoming and nice and all the delegates round the table were positive, which made the atmosphere great.The lunch and refreshments were good and the location was convenient.
Name:David Carter
Date:01/12/2016
5.05
Service(s) Provided: ,
 
A very professional, systematic, structured approach. Focused on real businesses in the real world. I Would highly recommend attendance for any Director wanting to improve any aspect of their business. We all learn something every day but this was a real Education!
Name:Keith Henesey
Date:05/10/2016
5.05
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I attended the workshop in order to gain a greater understanding of the benefits of The Business Improvement Programme, which I achieved. We discussed how to use the really good feedback resulting from the Client Satisfaction Interviews, to help with up-selling, cross-selling and client retention, as well as SEO. There was a lot of great information.
Name:Jim Hetzel
Date:02/03/2016
5.05
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A most useful and very informative approach which provides a detailed appreciation and highly practical application of the business development opportunities arising from client feedback and online reputation-based marketing activities. It will be an eye-opener to many who may not have realised both the fundamental importance and commercial benefits that become apparent. It includes practical advice on implementation and monitoring plus case studies based on real, sector-specific experience. Client feedback tools, an independent client satisfaction survey service and client care improvement programme are also introduced.
Name:Jon Hepburn
Date:29/02/2016
5.05
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My objective for the day was to get a clear understanding of the entire process and that was achieved.
Name:Niel -
Date:29/02/2016
5.05
Service(s) Provided: , ,
 
It was all very good. I had limited knowledge and came with the objective of understanding the whole process, which was achieved. The facilities at the venue were also very good.
Name:Martyn Keates
Sector:Martyn Keates
Company:Martyn Keates
Date:29/02/2016
5.05
Service(s) Provided: , ,
 
The interactive style of delivering the course material and the opportunity to share experience by delegates.
Name:Client details withheld
Date:25/02/2016
5.05
Service(s) Provided: ,
 
Fast Paced, Fact Packed, Faultless Performance and to Finish Presenting my list of words starting with F & P to describe the workshop I recently attended, there was also Free Parking! The whole day was interesting, highlighting the difference between what we know about our clients and what we could know, in a structured way that is, I found, beneficial to all involved - the Feedback Providee as well as the Feedback Provider - looks like my F & P list has another 2 additions. Thank you Steve and Dan.
Name:Client details withheld
Date:25/02/2016
5.05
Service(s) Provided: ,
 

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