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I like how transparent the whole process was; how they explained it in layman's terms for people who don't have the in depth knowledge of what they do, and also the turn around time. Amplifi have benefited us both in the knowledge base, and also on a monetary basis. It's the first time we've used a service of this type but they did come recommended.
Name:Liam Monk
Date:12/02/2019
5.05
Service(s) Provided:
 
I like Amplifi's personal involvement; their hands of approach. Working with Amplifi has benefited us in that it's helped us to assess the importance of the development of R&D in our business; It's obviously saved us money but at the same time it's helped us to focus our approach to R&D. We used another R&D tax specialist in the past and they weren't as focused as Amplifi.
Name:Phelim McQuillan
Job Title:Joint Managing Director
Sector:Building Materials Manufacturer
Company:Colinwell Concrete Ltd
Town:Belfast
Date:12/02/2019
5.05
Service(s) Provided:
 
I do like that Inca actually seem to care about the business. Graham is quite open to chat and to give advice which I quite like. When he says he's a caring account, I think he's in business but is genuinely a caring accountant. Inca have given me a lot of help and advice with the accounts and they've helped me from the very beginning, all the way from payroll to corporation tax etc., and dealing with HMRC which is never easy. Financially they've given us the support and advice to go forward. We have a meeting every year to go through what we've achieved and what we should do with any additional money. They give us a lot of advice on where we are as a company as well which has been great. When we started the business somebody gave me Grahams name; I was told he was very good.
Company commentHere at Inca, we’re always grateful for client’s feedback and the latest from Andy Dance, Director of Thames Valley Water Services, is no exception. We know how busy you are Andy, so thank you for taking the time to make these comments. Thames Water Services specialises in the complex Health and Safety aspects of Legionella compliance. Andy Dance’s company has 20 years’ experience in managing contracts for companies and organisations of all sizes, including the NHS, Police Authorities, Local Authorities, etc. Inca Accountants provides Thames Valley Water Services with a range of accountancy services including bookkeeping, their accounts, and tax returns. Inca’s ethos is all about supporting its clients in every possible way and delivering more than just the standard accountant’s services. Thanks again Andy, and don’t forget, we’re just a phone call away if you need us.
Name:Andy Dance
Job Title:Director
Sector:Water Treatment
Company:Thames Valley Water
Town:Aylesbury
Date:08/02/2019
4.85
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The best part of the Referral Mastermind Group Launch event was the clarification of the process and what it would mean for my business. A method to generate more business of the ideal profile, without having to spend money on conventional marketing. Referrals are always the best kind of new business, so to be able to save money on all the usual promotional methods whilst improving the client profile and therefore the bottom line, is particularly interesting.
Name:John Minchell
Date:07/02/2019
5.05
Service(s) Provided: , ,
 
Right from the start when I made an enquiry with Graham Carson, I found that he was very understanding of the position of a small business, and not wanting to commit too much money as you don't have it yet, and wanting to maximise income and be efficient in how you do things. As well as doing the straight accounting they give more support than you might expect, for example, running workshops for small business, so they go above and beyond as an accounting firm. Inca have mainly done what I would expect an accountancy to do so that's important, but it has also helped by giving the added advice I wouldn't normally expect; it's helped with business planning, marketing etc. which has been helpful. I came to Inca through a personal recommendation. Inca have been very helpful and I would heartily recommend them.
Company commentWe are very grateful to Martin Gibson for his feedback on our accountancy services. Martin is Director of Earthly Gains Ltd, a business consultancy that enhances its clients’ environmental and social performance. Martin came to Inca Accountants through recommendation so we are delighted to have lived up to these expectations. Inca supports Earthly Gains with a range of accountancy services including managing payroll, and their annual accounts and tax affairs. We’re also appreciative of your additional constructive comments Martin, and will be working hard to ensure we take them on-board and act on them.
Name:Martin Gibson
Job Title:Director
Sector:Business Consultant focussing on Sustainability
Company:Earthly Gains Ltd.
Town:Didcot
Date:07/02/2019
4.55
Service(s) Provided: , , , ,
 
Inca offer a personal touch and they are keen on a relationship. I'm a lot more relaxed about finances and tax since working with Inca. I went with Inca based on the recommendation of a friend. They're much better than others I've used; I feel they take the worry away.
Company commentFirstly, we’d like to thank you for your kind words and for taking the time to give us your thoughts. The Director at Airtime Systems Ltd is a highly experienced security architect specialising in the technology and security sector. Inca Accountants looks after the Airtime Systems bookkeeping, annual accounts, payroll and other financial matters. We’re delighted to hear that you can now feel more relaxed about your affairs because that means the Inca team is doing its job properly! Thank you.
Name:Tremaine Callier
Job Title:Director
Sector:Computer Cosultancy
Company:Airtime Systems LTD
Town:Reading
Date:07/02/2019
5.05
Service(s) Provided: , , , ,
 
Everything was processed in an efficient manner, providing guidance and maintaining good communication.
Name:Client details withheld
Date:06/02/2019
5.05
Service(s) Provided:
 
Fast efficient and professional
Name:Ryan Williams
Date:05/02/2019
5.05
Service(s) Provided:
 
What stands out is that Enquir3 is a really responsive and reliable service to have; it's an invaluable resource. The team, especially Niki and Jo, are very responsive and if I can't get through to them, the central hub team are really helpful as well. They'll always be really positive, and they'll always be as helpful as they possibly can. We've managed to launch the client testimonials page on our website. Thanks to Enquir3's really, really excellent service in contacting our associate's clients as an independent third party, they can generate unbiased feedback and then we can actually release that positive five star commentary onto our website and that can then help to boost our associate's profile, and they create other material like case studies, news pieces of the testimonials; basically really valuable content, not just for the associates but for EFM as a whole. It's noted the feedback process so at the beginning of every month I'll get in touch with four or five EFM associates and ask for their current EFM clients, who they've been in contact with or are working with for maybe a year to two years, then what I'll do is take down the contact details and send that over to Niki and Jo who make the calls, do the emails, and within two to three weeks I'll receive high quality feedback from Enquir3 as the third party, and then that obviously helps to change our review process. It's also in terms of value; in the multiple choice where you can select one to five, in terms of things like communication value, it's actually helped us to changed certain processes like how we communicate to our clients, or how we communicate to our associates, and we can also demonstrate to our associates how they could increase their fees; how they are valuable to the client in the service that they are providing, so maybe they could raise their fees from £400 to £500; it's given them that extra boost of confidence.
Company commentJoshua, on behalf of Enquir3, a big thank you for your very positive comments. Niki and Jo are particularly delighted with your feedback. As Marketing and Sales Coordinator for EFM UK, Joshua Lloyd-Jones is responsible for much of the company’s online presence, including the EFM website and social media platforms. EFM UK’s team of highly skilled financial directors and business consultants have impressive track records in bringing growth, control and profits to their clients’ businesses. The Enquir3 team carry out Client Engagement Audits, interviewing several of EFM UK’s clients each month. As well as providing EFM with accurate appraisals of their service delivery, the resulting case studies and comments provide valuable collateral for the company’s marketing channels. So thank you again Joshua. We’re looking forward to the next round of audits on your behalf.
Name:Joshua Lloyd-Jones
Date:04/02/2019
5.05
 
We have one particular contact, Graham. It's a personal contact rather than if you're going to a big firm of accountants and feel like you're one of many. With EFM we feel like Graham is part of our team; we get the personal approach rather than being lost in a big corporation with a large accounting firm. We use Graham as the initial point of contact but we know he does tap into other areas of the network if there's stuff outside his skill set, so we feel well covered. I've used EFM with 2 businesses: My current business is Version 2; we're a Lighting rental company servicing the television industry. As a start up it was excellent to have someone like EFM working beside us, with their wide expertise, having been through it with many other companies. As a small business owner that advice is invaluable. With my prev company, Aurora lighting Hire, we successfully sold the company to a large american company in 2015. During the sales process it was invaluable having EFM by our side to advise us as it's not something we'd done before.
Name:Nick Edwards
Job Title:Director
Sector:Lighting Rental for TV Industry
Company:Version 2 Lights Ltd
Town:Bourne End
Date:04/02/2019
5.05
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